Frequently Asked Questions
Everything you need to know about our handcrafted wooden furniture.
What types of wood do you use for your furniture?
We exclusively use sustainably sourced hardwoods including Premium Oak, Walnut, Cherry, and Maple. Each piece is selected for its grain pattern and structural integrity.
How long does shipping take for handcrafted items?
Since many of our pieces are made to order, please allow 2-4 weeks for crafting and an additional 5-7 business days for white-glove delivery to your home.
Do you offer custom dimensions for your designs?
Yes, we offer customization on most of our dining tables and shelving units. Please contact our design team via the 'Custom Order' page for a personalized quote.
How should I care for and maintain my Woodcraft furniture?
We recommend dusting regularly with a soft, dry cloth. Avoid harsh chemicals; instead, use a specialized wood soap and apply a high-quality furniture wax once every six months.
What is your return policy for large furniture items?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it for a full refund, though return shipping fees for large freight items may apply.
Is the wood treated with any toxic finishes?
No, we prioritize your health and the environment by using only Low-VOC, food-safe oils and water-based sealants that are safe for pets and children.