Returns & Exchanges

At Woodcraft, we stand behind the quality of our handcrafted furniture and home decor. If your piece doesn't perfectly fit your space, we offer a 30-day return window for all standard items in their original condition.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Carefully disassemble the item if necessary and place it in its original wooden crate or reinforced box with all protective padding to prevent transit damage.

  • 3.
    Schedule a Pickup

    For large furniture items, our specialized white-glove logistics team will contact you to schedule a convenient pickup time from your residence.

  • 4.
    Inspection and Refund

    Once our artisans inspect the returned item for quality assurance, we will process your refund to the original payment method within 5-7 business days.