Returns & Exchanges
At Woodcraft, we stand behind the quality of our handcrafted furniture and home decor. If your piece doesn't perfectly fit your space, we offer a 30-day return window for all standard items in their original condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully disassemble the item if necessary and place it in its original wooden crate or reinforced box with all protective padding to prevent transit damage.
- 3.Schedule a Pickup
For large furniture items, our specialized white-glove logistics team will contact you to schedule a convenient pickup time from your residence.
- 4.Inspection and Refund
Once our artisans inspect the returned item for quality assurance, we will process your refund to the original payment method within 5-7 business days.
